Dealer Authorization
Plasma Concepts is authorized to sell products from all brands that compose our extensive inventory of quality home theater products. The team at Plasma Concepts believes that customer service means making your online shopping experience an enjoyable one. Our Web site helps us to fulfill this mission by providing all the information you need to verify Plasma Concepts as an authorized dealer.
Buying from an authorized dealer assures you that you are getting exactly what you ordered, as the manufacturer intended. This assures you that all items have their full manufacturer's warranty. Buying from an a
uthorized dealer also eliminates the possibility that you are purchasing gray-market goods which have been obtained illegally, foreign models sold as US models, items missing key parts or components, or refurbished products sold as new.
We'd like to thank you for considering Plasma Concepts for your next home theater. We go the extra mile to earn the business of people who find us on the Web. No matter how you shop, it's important for us to treat you like a guest and to exceed your expectations and meet the criteria as an authorized retailer. Here are a few ways in which we do so:
- We are a Better Business Bureau Member
- We are members of our local chamber of commerce
- We will give you the support you need to choose the right product for your application
- We will provide you with support after you receive your merchandise
- You will get exactly what you ordered - all merchandise will arrive as described including all accessories and appropriate manuals
- We GUARANTEE all merchandise comes with a full manufacturer's warranty
- We will help you if your merchandise is defective
- We have a replacement guarantee on merchandise that is defective or arrives to you damaged - see our Return Policy
- We provide toll free phone support
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